Return & Refund Policy

Last Updated: May 22, 2026

Thank you for shopping at Sampleshop.pro.

Because our products are digital downloadable goods, different refund rules apply compared to physical products.

By purchasing from Sampleshop.pro, you agree to this Return & Refund Policy.

1. Digital Products

All products sold on Sampleshop.pro are delivered electronically as downloadable digital files.

Due to the instant-access nature of digital products, all sales are generally considered final once the product has been delivered or downloaded.

2. Refund Eligibility

Refunds may be granted under limited circumstances, including:

• Duplicate purchases
• Corrupted or damaged files
• Product not delivered successfully
• Incorrect product delivered
• Technical defects preventing normal use of the product

To qualify for a refund, you must contact us within 7 days of purchase and provide sufficient information about the issue.

3. Non-Refundable Situations

Refunds will generally not be provided for:

• Change of mind
• Accidental purchases
• Lack of knowledge about compatible software
• Failure to read product descriptions
• Products already downloaded or used without verified defects
• Requests based on personal preference
• Compatibility issues clearly disclosed before purchase

4. Technical Support Before Refunds

If you experience technical issues, we may first attempt to resolve the problem through customer support before approving a refund.

5. Chargebacks

Initiating fraudulent or abusive chargebacks after receiving downloadable products may result in:

• Account suspension
• Revocation of licenses
• Restriction from future purchases
• Submission of dispute evidence to payment processors

6. Processing Approved Refunds

Approved refunds are typically processed within 5-10 business days to the original payment method.

Processing times may vary depending on your bank or payment provider.

7. U.S. Consumer Law Notice

8. Contact Us

For refund requests or support inquiries, contact: