Privacy Policy

Last Updated: May 22, 2026

Welcome to Sampleshop.pro. This Privacy Policy explains how Sampleshop.pro (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our website and purchase digital products.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full name
  • Email address
  • Billing address
  • Payment details (processed securely by third-party payment providers)
  • IP address
  • Order history

Automatically Collected Information

We may automatically collect:

  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Website usage data
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Process and deliver digital products
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Improve website performance and user experience
  • Send transactional emails
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Payment Processing

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

Your payment information is subject to the privacy policies of the payment processor used during checkout.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve functionality
  • Prevent fraudulent activity

You can disable cookies through your browser settings, though some parts of the website may not function properly.

5. Digital Products and Licensing

All products sold on Sampleshop.pro are digital downloadable products licensed, not sold.

Purchasing a product grants you a non-exclusive, non-transferable license for personal or commercial use according to the specific product license terms.

You may not:

  • Redistribute products
  • Resell products as standalone files
  • Share download links
  • Upload products to file-sharing websites

6. Refund Policy for Digital Products

Due to the nature of digitally downloadable products, all sales are generally final.

Once a digital product has been downloaded, accessed, or delivered, it cannot be returned. U.S. federal law does not generally require refunds for digital downloads unless the product is defective, misleading, or not delivered as described. Return and refund rules may vary by state.

Refunds may be granted only in the following situations:

  • Duplicate purchases
  • Corrupted or unusable files
  • Failure to deliver the purchased product
  • Accidental multiple charges
  • Proven technical defects that cannot be resolved

We reserve the right to deny refund requests in cases involving:

  • Change of mind
  • Lack of software knowledge
  • Compatibility issues clearly stated before purchase
  • Failure to read product descriptions
  • Downloaded or used products without technical defects

Refund requests must be submitted within 7 days of purchase by contacting support.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage system is completely secure.

9. Third-Party Services

Our website may contain links or integrations with third-party services, including payment processors and analytics providers.

We are not responsible for the privacy practices of third-party websites or services.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data
  • Correcting inaccurate information
  • Requesting deletion
  • Objecting to certain processing activities

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

11. Children's Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or refund requests, contact: